We'd love to hear from you if you have any questions of if you'd just like to say hello!

Press and media inquiries: yuan@naturequeenbeauty.com

Customer service and everything else: hello@naturequeenbeauty.com. Please send us an email directly with your name and order number if you have any questions regarding your order. Expect delays in response if you reply one of our marketing emails.

Our team will respond to your requests or inquiries within 24-48 hours. Our business hour is 9am to 6pm pacific time, Monday to Friday.

Customers who use @comcast.net emails, please check your spam folder. We reply every single customer email, but your internet provider blocks or sends our email to your spam folder. 

Our mailing address is:

Nature Queen
71 Langton St
San Francisco, CA, 94103